Downloading your purchases

Buying Products

After purchasing a product, you can access your content immediately. Depending on how the creator set up their product, you'll either download a file or be redirected to external content.

Two types of product delivery

1. Downloadable files (ZIP)

Most products are delivered as ZIP files that you download directly:

  1. After purchase, click the "Download File" button
  2. A secure download link is generated (valid for 30 minutes)
  3. The ZIP file downloads to your device
  4. Extract the ZIP to access your files

2. External links

Some products redirect you to external content:

  1. After purchase, click the "Access Content" button
  2. You'll be redirected to the creator's link (Google Drive, Notion, etc.)
  3. Follow any instructions on the destination page

Accessing your Library

All your purchased products are saved in your Library:

  1. Go to Dashboard → My Library
  2. Find the product you want to access
  3. Click "Download" or "Access" depending on the product type

Download limits

  • Daily limit: 50 downloads per day per wallet
  • Link expiry: Each download link is valid for 30 minutes
  • Re-download: You can generate new download links anytime from your Library

Security

Downloads are secured with:

  • Wallet verification - Only the wallet that purchased can download
  • Time-limited URLs - Download links expire after 30 minutes
  • Purchase verification - System confirms your purchase before generating links

Troubleshooting

  • Download not starting? Check your browser's popup blocker - downloads open in a new tab
  • Link expired? Go back to your Library and click Download again for a fresh link
  • "Not purchased" error? Make sure you're connected with the same wallet you used to buy
  • Daily limit reached? Wait until tomorrow or use a different wallet
  • Can't extract ZIP? Try a different extraction tool like 7-Zip or The Unarchiver
Downloading your purchases - Cobbee Help